Illness Protocol

  • If you are feeling or displaying any Flu like symptoms, please cancel your treatment as soon as possible and defer your appointment for a minimum of 1 weeks from initial symptoms.
  • If you have received ANY vaccine/booster, please deferred your appointment 2 weeks from the date of injection.
  • Please remove your shoes and wash hands upon entering the clinic space. Hand sanitizer will also be made available to you if you do not want to wash your hands.
  • The therapist will be wearing a face mask if you request it.
  • The therapist will be cleaning all common touch areas, and any areas the previous client may have touched between treatments and replacing all linens that have/may have been touched by the previous client.

For more information pertaining to Covid-19 and regional regulations in Vaughan please visit the York Region Website or you can visit the Ontario Government website for additional information.

For up to date information on the Regulation for Health Professional settings, please click here and here.


Cancellation Policy


At Glow Massage we are excited to treat you as we invite you into our space.

When you book an appointment with us, we designate that time specifically for you. No one else can take that time and we are anticipating your arrival. 

We understand that things arise in our lives that require us to move around our schedules. When this happens, we kindly ask you to give us 24 hours notice to cancel or reschedule your appointment. This allows room for other clients (like yourself) to book in at their optimal time if the time is available.


We would also like to remind you that all of our therapists are self employed. When appointments are cancelled/rescheduled without adequate notice, the therapist does not receive their value for their time unless we have a cancellation policy in place.


All cancellations and rescheduled appointments require 24 hours notice.

If adequate notice is not received there will be a 50% charge for the amount of the appointment scheduled.

If there is a no show, the full fee for the scheduled appointment will be charged.*

 *In the event of an emergency, the therapist may waive this policy at their discretion.


We are grateful for your understanding, consideration and mutual respect.

 We look forward to seeing you at your next appointment!